Refund Policy

We have a very strict no refund policy. In the event that just cause be raised for no longer being enrolled in a purchased course we may issue a credit to be used towards any other products, CWALU courses, or Jill and Joan products and courses (which can be found on
By completing registration for any CWALU course or program you are agreeing and understand that you are purchasing the course or program in FULL. You are clear that you are NOT purchasing a monthly subscription plan that you can cancel at any time, but instead, agreeing to pay the tuition for the course or program in FULL (with the opportunity to do so over time, with interest, if you are choosing a payment plan.
Chargebacks are NOT an acceptable way to cancel registration in a course or program and will be contested.
The refund policy for the Animal Mastery Program is unique and can be found the Terms and Conditions page here.
To submit a request for a credit or further assistance please contact us at